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BioNano people should visit this forum to give some answers to questions

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  • BioNano people should visit this forum to give some answers to questions

    I feel this forum is a waste of time. I as a user go here to find out how to solve the problems I encounter. ... and there are many. Very often they are related to the lack of a documentation of how which script/software piece works and what the settings are doing etc. Since there are not many other people active in here, and apparently not even the BioNano people, whats the point of the forum?

  • #2
    Thanks for your valuable comment.
    User Forums are made to have users interact with each other.
    The more users, the better the interaction and solutions one can find.

    This Forum is being monitored by BioNano employees and typically responses being handled within 24hours.
    Existing Documentation is made available through the DOCUMENTATION section of this FORUM.
    If you need more detailed information, please contact our support team (see below)

    Please remember that if you have a technical inquire you should contact BioNano's technical support.
    This is best done by sending an email to support@bionanogenomics.com

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